If you’re playing on Dream11 and your withdrawal is not getting credited to your bank account—even after the amount is deducted from your wallet—then this guide is for you. You’re not alone. Many users face the same issue where the money vanishes from the wallet but doesn’t show up in the bank. This blog explains the exact step-by-step process to fix this issue using real examples, and by the end, you’ll be able to withdraw your Dream11 winnings without any stress.
Let’s break it down in the simplest way so that even if you’re new to Dream11, you can follow along and solve your problem.
Why Does the Problem Happen?
Before we jump into the solution, let’s first understand why the dream11 withdraw money not credited problem even occurs.
Most of the time, this happens because of one of the following reasons:
- KYC is not verified
- Bank account linked is closed or inactive
- Outdated Dream11 app
- Technical delay from Dream11’s end
- Incorrect bank details
- Server issues during peak hours
Good news is, you can fix all of these by following a few simple steps.
Step 1: Update Your Dream11 App
Yes, the first and most basic thing is to update your app.
If you’re still using an old version, some features may not work properly—including withdrawals. Go to your Play Store or App Store, search for Dream11, and hit update.
Once updated, open the app and log in.
Step 2: Go to Your Profile and Check Wallet Balance
Once inside the app, go to the top left corner where your profile icon is visible. Tap on it.
From there, go to “My Balance.” You’ll be able to see:
- Total Balance
- Winning Amount
- Cash Bonus
- Usable Balance
Make sure you have a minimum of ₹10 in your winning balance to withdraw.
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Step 3: Tap on Instant Withdrawal
If your dream11 withdraw money not credited issue is still happening even after trying to withdraw, don’t worry. Tap on the “Withdraw Instantly” option that appears in your balance section.
But wait, before that…
Step 4: Check Your KYC Details
This step is the most important.
Tap on the “My KYC Details” option in your profile. Make sure your:
- PAN Card
- Bank Account
- Mobile Number
…are all properly verified. If any one of them is not verified, your money won’t be processed.
If your bank account is closed or inactive, unlink it and add a new one.
Step 5: Link or Update Bank Account
If your money isn’t reaching your bank account, there’s a chance the account is either deactivated or has issues.
Here’s how to change it:
- Go to KYC or “My Bank Details”
- Click on your linked bank
- Tap on “Unlink” and then “Add New Bank”
- Fill in correct details and submit
Once the new account is linked and verified, you can try the withdrawal again.
Step 6: Withdraw Minimum ₹10
Now that everything is verified, go back to the “Withdraw Instantly” option.
Enter ₹10 or more (as per your winning amount), and tap on Withdraw.
Here’s what will happen next:
- A message will pop up showing “No Government Tax on this Withdrawal”
- You’ll see your withdrawal summary
- You can also check total deposits, government deductions, and net amount
Let’s say you withdraw ₹60, and after tax, ₹60 is the final amount shown—tap on confirm.
Your withdrawal request will now move to processing.
Step 7: Wait for 5 Minutes
Dream11 usually takes around 5 minutes to process the amount. But sometimes, due to technical delays, it may take a little longer.
If your money is still not received after 5 minutes, move to the final step.
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Step 8: Contact Dream11 Support (If Needed)
If your withdrawal is still pending or failed, and the dream11 withdraw money not credited problem continues, then it’s time to contact support.
Here’s how you can do it:
- Go to your profile section.
- Scroll down to “Help & Support.”
- Tap on “Write to Us.”
- A new page will open with different error categories like:
- PAN Verification issue
- Bank Account issue
- Withdrawal Failed
- Select the relevant issue and describe your problem in detail.
You can also attach a screenshot of your transaction if needed. Once submitted, Dream11 usually replies within 24–48 hours and resolves the issue.
Common Questions Related to Withdrawal
1. What’s the minimum amount I can withdraw?
You can withdraw as low as ₹10 if it’s in your winning balance.
2. Is there a tax deduction on Dream11 withdrawals?
Yes, if your winnings are above ₹100, certain deductions may apply as per Indian government rules.
3. Can I withdraw referral bonus or deposit cash?
No, only your winning amount is eligible for withdrawal.
4. My withdrawal is stuck for hours. What should I do?
First, make sure your bank and KYC details are verified. If all is good, then contact Dream11 support through the “Write to Us” option.
5. Can I use UPI for withdrawal?
No, Dream11 currently sends winnings only to the linked bank account. UPI is not available for withdrawal.
Final Thoughts: Solving the “Dream11 Withdraw Money Not Credited” Issue
If your Dream11 money is not getting credited even after a successful withdrawal attempt, don’t panic. It’s usually a small technical or verification issue.
Here’s a quick recap of what you should do:
- Update the Dream11 app
- Check and verify your KYC
- Unlink and update bank account if needed
- Withdraw only from winnings (minimum ₹10)
- Wait 5 minutes for processing
- Use the Help section if withdrawal still fails
Most of the time, the issue gets resolved by just fixing the KYC or updating the bank details. With this guide, the dream11 withdraw money not credited issue should no longer trouble you. Just follow these steps and you’ll get your money safely in your bank account.
If you still have doubts, feel free to drop your question in the comment box below. And if this helped you, do share it with your friends who are also facing the same withdrawal issue. Thanks for reading—happy winning!
